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Front Office Representative - Job Description
We are seeking a dynamic, highly energetic leader who inspires both students and faculty to reach their educational and career goals set forth by Innovation Dental Training Center. This position also requires ensuring program accountability for specific academic metrics pertaining to student retention. Strong leadership skills are required to provide educational planning, preparation and training. The successful individual will be responsible for developing and maintaining a strong instructor bench, mentoring instructors, advising students, and supporting program enrollment and retention.
Essential Duties and Responsibilities:
Serves as initial greeter for visitors and potential clients and ensures that they are directed to appropriate department in a timely manner.
Provides primary telephone coverage for the Admissions Department.
Schedules assessment appointments and coordinate back-up coverage.
Maintains front office and lobby appearance.
Ensures proper paperwork is signed by clients and witnessed by staff member.
Coordinates admissions to the proper programs.
Provides excellent customer service and directs customer flow.
Perform other duties as assigned
Education/Experience/Qualifications, Certifications, and/or License Requirements:
High School diploma or equivalent
Knowledge in Microsoft Office ( Access, PowerPoint, Excel, Word etc.)
Ablility to multi-task
1-2 years of Front Office/Receptionist experience ( preferred)